LESLIES POOL SUPPLIES Complaint

LESLIES POOL SUPPLIES Complaint

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Customer service - Hayward Eco star variable speed pool pump


We purchase a Hayward variable pump from Leslies. It is still under warranty. The pump has power but does not come on. Called Leslie's the earliest they can get out is ONE WEEK. The pump is the brains of the pool, if it doesn't work your pool doesn't work. This will cause chemical imbalances, algae and a host of other problems in one week. It will cost me hundreds of dollars in chemicals and could very well harm the plaster and will be unswimmable. The folks at Leslies can only say they reason for delay is their techs have quit in my area. Not my problem Leslies.. Authorize overtime to clear up your back log, or are you going to pay my chemical bills? No one willing to make an exception and bump me in front of guy with a minor issue.


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