LESLIES POOL SUPPLIES Complaint

LESLIES POOL SUPPLIES Complaint

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Extremely bad supply management - Polaris pool cleaner


I sent a Polaris pool cleaner for repair on Sept 26, and as of Jan 16, 2017 the part has not been shipped from China! We called every week and the management did not put ANY effort to resolve this issue. We can not return either, so we are completely stuck and our pool is messed up. Whether it is Zodiac/Polaris issue or Leslie's management issue, I would like to cross Leslie's pool ff of my preferred stores. I would not recommend them to competitors, such as Lowe's, Home Depot, OSH, etc. They need to improve the way they manage supplies and avoid customer frustration.


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